Includes bibliographical references and index.

Organizational structure of library/learning resource centers / Michael D. Rusk -- Managing motivation / W. Jeanne Gardner -- Human resources functions in the two-year college library / Eric E. Palo and Kathy L. Petersen -- Virtual reference and Web-based expert sites : appealing to students in an information-rich, demand driven society / Brandi Porter -- New demographics mean new services / Christine C. Godin -- If online education is a shifting playing field, what position should community college librarians play? / Linda Reeves and Celita DeArmond -- Improving communication skills / John Stanley -- Seeing the library in the broader context on campus : marketing our services / Rashelle Karp -- Marketing the learning resource center at Kankakee Community College : a case study / Donna J. Smith -- Joint-use libraries : issues and models / Lyn "Mimi" Collins and William Duncan -- Cooperative management issues in a multitype library consortium / Sharon D. Jenkins -- Alphabet soup : what does it spell? / Mary M. Carr -- Long-range planning : a viewpoint on an essential process / Patricia Vierthaler -- An analysis of the collections at JFK Library : a case study / Robert Kelly -- Leadership in energy and environmental design : new technologies that simplify building management / Gerard B. McCabe -- Budgeting : moving from planning to action / David R. Dowell -- If it isn't written, it doesn't exist : creating a library policy manual / Shelley Wood Burgett -- Leadership issues for community college librarians / Rashelle Karp.